Annodata customer support

24/7 UK Call Centres
Annodata’s national and international presence enables customers to partner with a service provider who has true geographic reach and can support growth and development with a service delivery system aligned to customer processes and requirements.

National and International service
Annodata recognises its solutions represent significant investments and their uninterrupted performance is critical to any business. Annodata therefore invest heavily in a national and international service network to keep customer sites running and ensure complete peace-of-mind. The recent deployment of the latest web-based GPS service solution ensures SLAs are hit every time. This GPS solution ensures service calls are always allocated to the nearest available technical specialist or engineer in order to minimise downtime even further.

Delivering expertise
Annodata delivers lasting value to its customers. The account management team work in step with the customer to provide personal and responsive consultation whenever it’s needed. Using their technical knowledge, the account managers evaluate and develop the strategies deployed on a project-by-project or ongoing basis, providing consistent and reliable advice and support based upon a complete understanding of the customers business.