Customer service
Accredited Service Delivery
Annodata holds service accreditations with all the major printer / MFD hardware and software manufacturers and is an accredited Safe Contractor for the Maintenance and Repair of Copiers, Faxes and Phone Systems. Annodata is the proud recipient of the Canon Elite Plus Accreditation award, hold HP Gold Partner status and similar accreditation for the support of Ricoh, Lexmark, Toshiba, Samsung, Oki, Kyocera-Mita, Mitel, Siemens, and Avaya products.
National and International Service Infrastructure
400 employees and over 100 field support personnel
10,000 devices maintained from key UK and European locations
24/7 UK Call Centres
Annodata’s national and international presence enables customers to partner with a service provider who can map all current geographical locations and support growth and development through a service delivery system designed to specifically align to a customer's processes and requirements.
National and International service
Annodata recognises that document technologies represent significant investments and their uninterrupted performance is critical to any business. Annodata therefore invest heavily in a powerful national and international service network to keep customer sites running dependably and ensure complete peace-of-mind.
Delivering expertise
Annodata builds relationships that deliver lasting value to customers regardless of company size. The account management team work in step with the customer to provide personal and responsive consultation whenever it’s needed.
Using their technical knowledge, the account managers evaluate and develop the strategies deployed on a project-by-project or ongoing basis, providing consistent and reliable advice and support based upon a complete understanding of the customers business.
