Annodata service & support
Accredited Service Delivery
Annodata holds service accreditations with all the major printer/MFD hardware and software manufacturers and is an accredited Safe Contractor for the Maintenance and Repair of Copiers, Faxes and Telecommunication Systems.
Annodata is the proud recipient of the Canon Elite Plus Accreditation award and holds similar accreditation for Ricoh, Lexmark, Toshiba, Samsung, Oki, Kyocera-Mita. Our Communication Systems division is a recognised O2 Centre of Excellence and supports Mitel, Siemens and Avaya products.
Annodata’s National and International Service Infrastructure has over 100 field support personnel maintaining over 10,000 devices in key UK and European locations.
The recent deployment of the latest web-based GPS service solution ensures SLAs are hit every time. This GPS solution ensures service calls are always allocated to the nearest available technical specialist or engineer in order to minimise downtime even further.
