IT Support - Annodata

IT Support

Making IT easy. IT’s what we do.

Annodata is a national award-winning IT Support and Technology Services Provider delivering outsourcing, cloud, application and consultancy services.

Focus on growing your business

Focus on running your business and we will take care of the rest. Don’t get bogged down with the stresses of keeping your IT up and running, we will ensure everything is working and kept up to date.

What is more frustrating than IT systems that don’t work? From networks to individual computers and everything in-between, when something goes down it can impact staff productivity and damage day to day business and profits. This is where our Managed IT Support comes in, we will provide your business with a personalised solution that works for you.

Our IT Support covers four key business areas to take away any technology concerns and allow you to concentrate on your core strengths.

 

Our Approach.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Our services.

Focused on ensuring the effectiveness and productivity of users, by elevating the efficiency of IT in the workspace. Annodata provides the same enterprise quality, 24.7 1st, 2nd and 3rd line support services to all our clients, regardless of size.

Prevention over cure is always a good best practice in an ICT environment. Resilient Network Operation Centres deliver Managed Services to not only maintain the integrity of the services but also the security. These include Monitoring, Patching, Updates, Firmware Management and Optimisation.

Our expert technical support team provides the combined benefit of over 400 years worth of IT experience. Annodata experience does not stop with the engineer, it also drives our IT services delivery. As a result, our Network Operations Centres are built with full platform resiliency, ensuring the 24.7 capability is “always on” for service and support.

 

 

Key features of IT Support Service.

The IT landscape has changed, mobile internet, automation, internet of things, cloud provisioning and business intelligence have all mingled to result in IT becoming more disruptive in nature. Disruptive IT is the result of intensified demands of business and users to deliver improved IT Services anywhere, at any time and to any device.

In many organisations, the focus of IT Departments has been the delivery of the technologies to provide for this enhanced demand. Not necessarily on the mechanisms and structure to support this dynamic and ever changing landscape, resulting in a perception of IT Departments failing to deliver to the end users.

Users with easy-to-use technology that are well supported tend to be happier users, more productive employees and generally more positive about engaging with work. It’s time to catch up.

 

How we deliver, every time.

The ability to provide quality IT Support, that is agile enough to fit the rigours of the modern dynamic business, cannot be taken for granted.

The effort required to deliver consistency of service does not start when something goes wrong, it starts with investment to prevent it from going wrong.

Understanding a business, its key drivers and challenges, permits a level of understanding which can only then be transitioned into a service. This grass roots approach is at the core of our services to ensure quality and sustainability to all.

 

Happy clients!

Annodata helps clients at all stages of growth define their technology requirements.

We deliver, manage and support the infrastructure and services that drive progress towards business goals.    

Making IT easy.

Efficient and effective IT solutions are key to the success of a business.

With technology moving at a fast pace, it can sometimes be a challenge keeping up with the latest solutions and finding the most cost effective solutions for your business needs. Ask us a question about Fully Managed IT and the support we can offer your business, or send us your requirements to find out more.   Download the full document as a PDF below.   Get in touch: Support: +44 1923 333 333 Email us: marketing@annodata.co.uk